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Jul 29, 2020

Improving Employee Retention and Employee Engagement:

One challenge, or adversity, employers face is improving employee retention and employee engagement. Onward Podcast guests, Adrienne Somerville and Michael Taylor of Talent and Technical Solutions Corporation (TTSC), talk about solutions their company offers to eliminate bias in the hiring process. Without a roadmap or talent management solution, employees develop distrust of the hiring process. TTSC offers a portfolio of products and services that enable employers to make fair, equitable, and fact backed hiring decisions. With a Talent Management solution in place, employees play a role and track their career progress. In addition, employees can target training at their weaknesses and the gaps they need to close. Finally, transparency leads to trust. Consequently, retention and employee engagement improve. Listen and learn how to develop your most important resource, your people.

 

Episode Highlights:

  • First Emily introduces CEO Adrienne Somerville, CEO and Michael Taylor, President, of Talent and Technical Solutions Corporation (TTSC).
  • Adrienne and Michael talk about their background and their company, TTSC Inc.
  • TTSC offers a portfolio of products and services to enable employers to make fair, equitable, and fact backed hiring decisions. 
  • Many times, employees view the hiring process as adversarial. 
  • Talent Management provides fair opportunities for everyone to compete for positions and plumb projects.
  • Adrienne says Talent Management is about people - not just facts and figures. In other words, we need to talk about faces and feelings.
  • People perform better at work when they work within their strengths.
  • Also, this improves the performance of the organization.
  • Next, Michael explains how TTSC’s tool can eliminate bias in the hiring process.
  • Adrienne explains how Talent Management can help create trust.
  • Talent Management makes the portfolio of an organization’s talent clear. 
  • Also it enables an employer to better align employee talent with the products and services delivered by the organization. 
  • Talent Management can help demystify what it takes to be successful in the organization.
  • When the hiring process isn’t clear and there’s a lack of trust, employees tell themselves stories. The products and services TTSC offers makes decisions transparent.
  • Next, Emily recalls what it’s like to be a supervisor. Supervisors try to be fair, but they can still get complaints about the hiring process. 
  • Without a roadmap or talent management solution, employees develop distrust of the hiring process. 
  • With a Talent Management solution in place, employees play a role and track their career progress. 
  • Employees can target training at their weaknesses and the gaps they need to close.
  • Transparency leads to trust. 
  • Consequently, retention and employee engagement improve.
  • Michael shares questions employers need to ask about their company, employees, hiring, promotion practices etc.
  • How do you know where to provide training opportunities for employees - is it based on data?
  • What kind of investment is required?
  • With COVID, people are reassessing their lives and deciding where they want to work.
  • Employee turnover is expensive. Talent management enables a company to be more competitive
  • Employees want to stay in an organization that provides growth opportunities.
  • People are an organization’s greatest asset. Make sure they come back through that door every day.
  • Employees want to work where they’re accelerated, not tolerated.
  • This is about developing and partnering with employees. Encouraging employees to unleash their full potential.
  • Helps supervisor have crucial conversations with employee 
  • Finally, a Talent Management system enables the employee supervisor conversation to be based on factual data and gives employees their own voice.

 

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